Frequently Asked Questions
Why does my slice look different?
All of our cakes, fillings, frostings, and toppings are made and assembled by us and each slice of cake is sliced to order! We take great pride in slicing that cake for you, but it may not always be perfect. Though we have practices and standards in place to help keep our products as consistent as possible, we are human and not machines. If you ever do have an issue with your order, please let us know so we can make it right.
Why did you raise your prices?
We tried very hard for a long time not to do this, but with the rising cost of ingredients and supply chain/delivery issues, we had too. The cost of butter has tripled and the price of sugar has doubled just to name a couple things. We do not want to sacrifice quality or portion size. We still offer our punch cards though! Every 10 slices, get your 11th free.
Why don't you offer utensils?
Beginning Jan. 1, 2022, Washington restaurants are no longer allowed to include single-use food service items like utensils, condiments, and straws with food orders. State law restricts the use of these items and with the price of compostable forks nearly doubling due to supply chain issues, we have chosen to no longer purchase these items. BYOF - bring your own fork!
Why did you close early?
If we sell out, we will close early in order to make you fresh cakes for the next day. Please plan accordingly and follow us on Instagram or Facebook - we will always post on social media if we sell out!
How do I order cake slices?
Stop by the shop and order through our window!
How about a whole cake?
If you'd like to order a cake please check out our Whole Cakes pages and then fill out the contact form on our website. We only accept whole cake orders via email to ensure all order details are correct. We require a 50% or $50 non-refundable deposit to secure your date. The deposit will go towards the total of the cake. We can only accept deposits at the shop (sorry no over the phone deposits). Your order is not confirmed until your deposit has been made.
Can I come inside?
Unfortunately no, we are a to go window only. You can enjoy some fresh air and eat your cake outside of the shop though! Be sure to bring your own utensils, we do not have any at the shop. Pro Tip: eat a slice now and then take one home for later.
Do you have allergen friendly cakes?
We are not a certified allergen free kitchen. We do offer cakes without nuts and/or peanuts, but we cannot guarantee they haven't come in contact with nuts and/or peanuts or ingredients processed in facilities that also process nuts and/or peanuts. The same goes for gluten free.
What about vegan offerings?
We do offer vegan cakes and other treats on the slice bar from time to time. Check our daily slice menu to be sure
Does your carrot cake contain nuts or raisins?
Nope!
Why can't I have cinnamon rolls everyday?
All good things in moderation ;-) Cinnamon rolls are served on Sundays and are limited to 4 per order.
Can I preorder cinnamon rolls?
We don’t take preorders for cinnamon rolls. They are available on a first come, first served basis and line typically forms around 10:30am.
Do you make wedding cakes?
We are no longer accepting wedding cake or tiered cake orders.
Do you offer cake tastings?
We do not offer tastings, but you are encouraged to stop by the shop to purchase slices to try :-)
Do you make novelty cakes or kids cakes?
We do not make novelty cakes or kids cakes.
Do you deliver?
We do not deliver slices or whole cake/custom cake orders.